Returns and Refunds
Thank you for shopping with DealsDeals.biz, we are committed to your satisfaction.
If you are not 100% satisfied with your purchase please contact us.
- We offer a free pre-paid return shipping label with all returns.
- 14 day return for a refund
- 90 day return for store credit
- Your item(s) needs to be unworn, unwashed, and with the original tags attachedto be eligible for a return.
- Merchandise that has been altered or used will not be accepted for return or exchange.
- Shipping costs for the original order are not refundable.
To obtain a return shipping label, please email email@example.com and we will email you a free pre-paid return label.
If you choose to use your own return shipping, we recommend you insure the package as we cannot accept any items damaged in shipping. A copy of your order must be included with your return.
You will receive a refund in the form of a credit to your original payment method within 5 days of us receiving and approving your return.
You will receive store credit within 5 days of us receiving and approving your return. Store credit can be used on any order. Store credit will not apply towards shipping.
For Damaged or Incorrect Items:
DealsDeals.biz is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
If you have received an incorrect item, please email firstname.lastname@example.org immediately and we will work to find the best solution.
Additional Shipping Instructions:
Mail your merchandise back to our Customer Service Department by following the steps below:
- Pack the item securely in the original package, if possible.
• All merchandise must be returned in new condition (unwashed and unworn), in the original boxes (whenever possible), and with all paperwork and tags attached to ensure full credit.
• Please do not return any merchandise in envelopes. Packaging in this manner may damage the merchandise during the shipping process. If the merchandise is damaged, a refund or exchange may not be issued.
• All return shipping charges must be prepaid. We cannot accept C.O.D. deliveries.
•Due to carrier transit times, please allow up to 3 weeks from the date you mail your package for your return to be processed completely.